Policy & procedure
Policies shape what a patient experiences and how it feels when it happens.
Hosted Patient Family Advisory Councils
Before your next project reaches patients and families, bring their perspective into the process.
Our Hosted PFACs give eligible organizations and project teams access to lived-experience feedback that can help strengthen patient-facing materials, policies and procedures, surveys, quality improvement efforts, research, planning, and more.
You bring us the work. MoMMAs Voices manages the process. Our Hosted PFAC brings the perspective.
Submit a Request
There is no cost to submit. Access is based on Hosted PFAC eligibility.
What you can bring
Most teams already have something in progress that patients and families will read, use, or feel. These are the areas where lived-experience perspective tends to help most.
Patient-facing materials
Anything a patient or family reads, watches, or follows after they leave the room.
Patient survey & experience interpretation
The questions you ask, and what you do with the answers.
Co-development & planning
Work that is still taking shape, where perspective can shape it early.
Submit a Request
Not sure whether your project fits? Submit your request and MoMMAs Voices can help determine whether it is appropriate for one of our Hosted PFACs.
Eligibility
MoMMAs Voices currently facilitates three Hosted PFACs. Access is based on the contract supporting each council, so eligibility differs. Find the one that may apply to you.
Substance Use Disorder Hosted PFAC
Supports substance use disorder-related requests nationwide.
The Patient Family Partners on this council helped MoMMAs Voices shape how privacy and anonymity work across Hosted PFAC requests.
Supported by the Centers for Disease Control and Prevention.
Perinatal Improvement Collaborative Hosted PFAC
Supports hospitals in the Office on Women's Health Perinatal Improvement Collaborative, formerly the Premier Perinatal Improvement Collaborative.
Supported by the Office on Women's Health, U.S. Department of Health and Human Services.
Texas Hosted PFAC
Supports requests related to conditions or experiences in Texas. Open to Texas organizations, including hospitals, clinics, FQHCs, birth centers, health departments, and WIC offices.
Supported by Episcopal Health Foundation.
You select the Hosted PFAC inside the request form. If you are not sure which one applies, ask us and we will help.
Looking for a Hosted PFAC for your own organization, initiative, or project? Learn about partnering with MoMMAs Voices.
The process
Four steps. MoMMAs Voices carries the coordination so your team can stay focused on the work.
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Submit your request
Tell MoMMAs Voices what you are working on and where patient and family perspective could help.
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We clarify what you need
MoMMAs Voices reviews the request, confirms the context and questions, and follows up as needed.
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We bring it to the Hosted PFAC
MoMMAs Voices facilitates the request with the appropriate Patient Family Partners.
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We bring the perspective back to you
MoMMAs Voices summarizes the Hosted PFAC's feedback and shares it with your team.
After you submit, a MoMMAs Voices team member will contact you within two weeks.
How the connection works
Your team works through MoMMAs Voices. Patient Family Partners work through MoMMAs Voices. We facilitate the exchange between you.
Your team brings the work
- The work itself
- The questions you want answered
- Relevant context
- A point of contact
MoMMAs Voices manages the rest
- Coordination
- Communication
- Facilitation
- Expectations on both sides
- The exchange itself
Feedback comes back without names
Patient Family Partners are not identified to the requesting organization.
A facilitated structure helps create space for candid, authentic lived-experience perspective while allowing both sides to stay focused on the work.
Bring it to our Hosted PFAC
If your team is developing something patients and families will read, experience, participate in, respond to, or be affected by, bring their perspective into the work before it is finalized.
Listen. Partner. Improve.
Submit a Request
There is no cost to submit. Access is based on Hosted PFAC eligibility.
Funding disclosure
The Substance Use Disorder Hosted Patient Family Advisory Council is supported by the Centers for Disease Control and Prevention of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $1,070,000 with 100 percent funded by CDC/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CDC/HHS, or the U.S. Government.
The Perinatal Improvement Collaborative Hosted Patient Family Advisory Council is supported by the Office on Women's Health of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $500,000 with 100 percent funded by OWH/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by OWH/HHS, or the U.S. Government.